Planning and User-Centered Design

Consider user needs when developing your system

Creating an effective integrated data system means focusing on the needs of its users at all stages of the planning process. States need to determine why they are linking data, who the intended users will be, and the best ways for users to access the resulting information. DISC is dedicated to assisting public agencies in ensuring all voices are heard through user-centered design processes that engage data providers, content experts, and the broader community.

Get access to expert help at little or no cost

Our menu of services

Partnership


Outreach Frameworks

DISC can guide you in building a structure for engaging stakeholders throughout the planning process, fostering collaboration, and ensuring all voices are heard. 

Expert Engagement

We provide strategies for organizing stakeholders into topical working groups, based on areas of expertise, that promote efficient collaboration and leverage specialized knowledge. 

Insights


Shared Vision Development

Our team helps planners articulate the “who” and “why” behind their data systems, clarifying their goals and driving forces. 

Persona Development

DISC can offer specialized support in creating user personas to better understand the needs of your data system’s audiences and the tools they require. 

Use Case Selection

We enable you to identify the core functions and use cases for your data system in order to determine where resources need to be devoted to meet your goals. 

Strategy


Consensus building

We offer techniques for achieving stakeholder agreement, providing various ways for members to provide input and develop ownership throughout the planning stages. 

Participation Mechanisms

Let us help you create and implement public input activities that strengthen the planning process with broader community engagement. 

Execution


Mission and Vision Development

We assist planning committees in developing mission and vision statements that align the data system scope with your core values. 

User-Centered Design Implementation

Leverage our expertise in developing customized user-centered planning processes and providing coaching that ensures your data system meets the needs of its core audiences. 

Our experts

Related resources